ORM Services in India

ORM (online reputation management) services monitor, influence and repair what people find when they search for your brand or name. The work spans Google search results, Google Business Profile and other review platforms, social media, news coverage, forums and — increasingly — how AI assistants such as ChatGPT, Gemini and Perplexity describe you when a customer asks.

Only reviews that genuinely breach Google's policies can be removed — spam, fake reviews, conflicts of interest, off-topic content, harassment or content posted by competitors. Honest negative reviews from real customers cannot be removed, and no agency can remove them. What works instead is reporting genuine violations, responding publicly to every review, and generating enough real reviews to change the average.

RAASIS reputation audits are ₹45,000 as a one-time diagnostic. Ongoing ORM programmes start at ₹85,000 per month, and crisis or serious-damage engagements at ₹1,95,000 per month. Across the Indian market, basic monitoring packages start near ₹8,000–₹28,000 per month, while enterprise and crisis work runs substantially higher because the effort scales with the number of surfaces and the severity of the issue.

No, never. Reviews purchased or written by people employed for that purpose are barred under India's BIS IS 19000:2022 standard and prohibited by Google's policies, and breaches can be treated as an unfair trade practice. Google reported blocking or removing over 292 million policy-violating reviews in a single year. We generate genuine reviews from real customers instead — which is both lawful and more durable.

Review gating is surveying customers first and sending only the happy ones to your public review link. Google explicitly prohibits it, and its 2026 policy update made the language on incentives and filtering more explicit still. Enforcement ranges from review removal and warning banners on your profile through to full Business Profile suspension, which removes you from Search and Maps entirely.

It depends on the objective. Review response and monitoring start immediately. Lawful removals move at the platform's or court's pace — IT Rules 2021 sets a 36-hour window for content covered by an order, and 24 hours for privacy-violating material. Displacing an unfavourable but lawful page-one result typically takes three to six months, because you have to genuinely outrank it rather than remove it.

Almost never, and we will tell you that upfront. Legitimate journalism is not removable, and pressuring publishers usually creates a bigger story. The workable objective is displacement: building and ranking enough strong owned and earned properties that the article moves down or off page one. Where an article contains a genuine factual error, we support a correction request to the publisher instead.

Because a growing share of customers now ask an assistant instead of scrolling results, and those assistants deliver a single synthesised verdict rather than ten links. ChatGPT alone is reported at around 800 million weekly users, and Gemini's share has grown sharply. A wrong or outdated description there reaches people who will never see the page-one result you worked to fix.

You cannot edit a model directly, so we work on its inputs. We test a defined prompt set across six engines, trace which sources are producing the wrong answer, correct authoritative records such as your knowledge panel, Business Profile and reference sources, publish unambiguous entity data with schema, and then re-measure monthly to confirm the corrected description has propagated.

Content that is genuinely unlawful — defamatory statements of fact, material violating privacy, and content covered by a court or government order. India's IT Rules 2021 require intermediaries to act within 36 hours of such an order, and within 24 hours for complaints about privacy-violating content such as non-consensual imagery. India's Supreme Court has also recognised the right to be forgotten within the right to privacy, which gives individuals a narrow de-indexing route.

Yes. Founders, doctors, lawyers, executives and public figures are a substantial part of our ORM work, and individuals have routes companies do not — including personal information removal requests and, in qualifying cases, right-to-be-forgotten submissions. The build side matters just as much: most people have no authoritative properties ranking for their own name.

We say so, early, and change the strategy rather than billing you for an impossible objective. In practice most reputation problems are solved by proportion rather than deletion: enough genuine reviews, enough authoritative owned properties and enough earned coverage that one negative item stops defining the result. Where that is not achievable either, we will tell you that too.